Privacy Policy for Kumbhfair.com

Effective Date: January 12, 2025

---

Who We Are

We are M/s Kumbhfair.com, a dedicated travel company operating under the brand name Kumbh Fair Trips (KFT). Our website address is https://kumbhfair.com. As a private travel operator, we specialize in promoting tourism and providing tailored tour packages for the Kumbh Fair and other spiritual destinations.

Office Address:
430/7, First Floor, Sant Nagar, East Of Kailash, New Delhi – 110065.
Email: booking@kumbhfair.com
Phone: +91-9650179451 / 46

---

Introduction

Your privacy is our priority. This Privacy Policy outlines how we collect, use, and share your personal information when you use our website or services. We are not affiliated with any religious organization or government entity, such as Indian Government, Tourism Departments, UP Tourism, MP Tourism, Uttarakhand Tourism, or Maharashtra Tourism. We function solely as a private travel operator focused on delivering enriching tourism experiences.

---

Information We Collect

Personal Information

We collect the following details when you interact with our website or services:

• Name
• Email address
• Phone number
• WhatsApp number
• City, state, and country
• Address
• Number of travelers
• Travel plans
• Type of journey (e.g., trekking or helicopter)
• Pickup and drop-off points
• Messages or inquiries
• Flight details
• Preferences for hotels, meals, sightseeing, and more

Website Interactions

We also collect information about your activity on our website, such as:

• Links clicked
• Products/services viewed or purchased
• Pages visited
• Time spent on the site
• Browser type and IP address

AI Chatbot Data

When using our AI Chatbot services, we collect:

• Text from conversations to enhance service accuracy and personalization
• Data processed via tools like Google Dialogflow, OpenAI, and others for intelligent responses

---

How We Use Your Information

We use your information to:

• Provide and manage tour packages, accommodations, and transportation
• Communicate with you about inquiries, bookings, and support
• Offer personalized recommendations and promotions
• Improve website functionality and chatbot accuracy
• Protect our users and services against fraud and security risks

---

Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: To facilitate bookings, accommodations, and transportation
• Marketing Partners: To send promotional materials (with your consent)
• Payment Processors: To securely handle transactions
• Government Authorities: When required by law
• Third-Party Platforms: For targeted advertising, such as Google Ads and Facebook

---

Advertising Policies

Google Ads and Facebook Pixel

• We use Google Ads and Facebook Pixel for targeted advertising.
• Your data is used to create custom audiences based on your preferences.

Opt-Out Options

• Manage ad preferences via Google Ads Settings (adssettings.google.com).
• Opt out of personalized ads through the Network Advertising Initiative (optout.networkadvertising.org).

---

Cookies and Tracking

We use cookies to:

• Enhance website functionality
• Track your browsing behavior for targeted ads
• Analyze website traffic using Google Analytics

You can manage cookies in your browser settings. Disabling cookies may limit some website features.

---

Your Rights

As a user, you have the right to:

• Access, update, or delete your personal information
• Withdraw consent for data processing
• Opt-out of promotional communications
• Request data portability

To exercise these rights, contact us at booking@kumbhfair.com.

---

Data Security

We take steps to protect your data through:

• Secure servers and encrypted transactions
• Restricted access to personal data
• Confidentiality agreements with employees and partners

---

International Transfers

Data collected may be stored or processed outside your country of residence. We ensure compliance with international data protection laws, including:

• EU GDPR: Legal grounds for data processing in the European Economic Area
• CCPA (California): Rights for California residents to access and delete personal data
• PDPA (Malaysia) and PDPL (UAE): Adherence to local privacy laws

---

Children’s Privacy

Our services are not intended for individuals under 18. Any data collected for family bookings requires parental consent. If unauthorized data is submitted, please contact us for immediate removal.

---

External Links and Hyperlinking Policy

Our website may link to external sites for user convenience. We are not responsible for the content or privacy practices of these sites.

---

Updates to the Privacy Policy

This Privacy Policy may be updated periodically. Changes will be posted on this page with a revised effective date.

---

Contact Us

For inquiries, please contact:
Kumbhfair.com
430/7, First Floor, Sant Nagar, East Of Kailash, New Delhi – 110065.
Email: booking@kumbhfair.com
Phone: +91-9650179451 / 46